Roadside Assistance Coverage for Trucks

Roadside Assistance Coverage for Heavy Duty Trucks

We cover the first two (2) hours of towing
If our dispatch center gives you the authorization number to get your own service, we will reimburse you a maximum of $200 per hour with a maximum aggregate of $400 per tow
If the customer has a trailer attached, truck and trailer will tow together
If it is a split state and tow provider wants to tow separately, advise driver that they must pay the cost for towing the trailer
If towing is over two (2) hours, advise driver that they will pay for the additional hours at our negotiated rate
Not included: Towing from a service station, garage or repair shop

If a truck has a flat tire and a spare, we will cover the service, removal and installation of the tire. Not to exceed $175

If driver does not have a spare tire, we will cover the service and removal/installation of the tire ONLY.
Customer is responsible for the cost of the tire and any related fees. Not to exceed $175

We cover the delivery fees of bringing oil, fluid and water to drivers. Customer pays for cost of oil, fluids and water. Not to exceed $175

Truck must be no more than fifty (50) feet from a paved road to be covered. We will pay for the first 1⁄2 hour (30 minutes) of winching. Not to exceed $175

A jump-start/pull start or battery delivery service is covered. Not to exceed $150
Driver pays for cost of the new battery if necessary as well as parts and labor

If a driver asks for a mechanic, they must know exactly what the issue is. If a mechanic is unable to fix the truck, the driver must pay for their own tow service. We only allow one (1) service call per incident
We cover one (1) hour of mechanical service and the driver must pay for any additional charges such as parts, labor, mileage. Not to exceed $200